Theme: Connecting Changemakers
A collaborative platform at Automechanika Dubai, IBIS@Automechanika Dubai brings together insurers, collision repair leaders, bodyshops, technology providers and industry experts under the theme “Connecting Changemakers.”
The programme explores how connected technology, claims intelligence and shared repair standards can build a more efficient, transparent and accountable claims and repair ecosystem across the GCC. Through expert insights and interactive discussions, it connects global expertise with regional market experience.
It examines how digital workflows can transform the customer claims journey, how better use of data can improve decisions and control costs, and how industry-led standards can strengthen repair safety, consistency and confidence.
By connecting the people driving change across insurance and collision repair, IBIS@Automechanika Dubai provides a platform to share practical approaches, build partnerships and improve outcomes for businesses and customers.
Connecting Changemakers
The motor insurance and collision repair landscape is evolving rapidly, driven by increasing vehicle complexity, digitalisation and growing expectations for safer repairs, greater transparency and a seamless customer experience.
Across the GCC, insurers and repairers face pressure to manage claims costs, improve decision-making and maintain repair quality. Fragmented processes and disconnected information can create delays, uncertainty and avoidable costs across the claims and repair journey.
Digital technology and connected workflows are creating opportunities to link insurers, repairers, service providers and customers—from first notification of loss through assessment, repair and settlement. Turning claims data into actionable intelligence can also help identify fraud, reduce financial leakage and support better, evidence-led decisions.
At the same time, inconsistent repair practices and safety-critical procedures highlight the need for common, practical and auditable standards. Progress depends on collaboration between the stakeholders shaping the future of motor insurance and collision repair.