July 2020 United Arab Emirates View Schedule


With the help of industry associations and knowledge partners, we are creating industry-relevant, free-to-attend webinars for automotive aftermarket professionals around the world.

Upcoming Webinars
Date & Time Webinar Topic Presented by Registration
15 Jul, 2 pm (GST) Post-Pandemic: What's Next for the Collision Repair Industry?
Robert Snook
Conference Moderator, IBIS

Michel Malik
Group Publisher & CEO, BodyShop News International

Yousef Abu Alaish
GM - Aftersales, Arabian Automobile Co. Nissan & Infiniti

Pierre Ara Keusseyan
Operations Manager, Polimar Establishment
Register now
28 Jul, 2 pm (GST) The EV Future – A Need for New Skills in the Automotive Industry Steve Nash
CEO, The Institute of the Motor Industry (IMI)

Tom Denton
Owner & Author, Automotive Technology

Khaled Alwassia
Trainer, Tiqani Management Consultancy
Register now
Past Webinars
Date & Time Webinar Topic Presented by Assets
19 May, 2 pm (GST) Impact of COVID-19 on the Global Automotive Aftermarket Industry Vishal Sanghavi
Senior Manager - Business Research & Advisory, Aranca
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01 Jun, 2 pm (GST) Impact of COVID-19 on GCC's Automotive Aftermarket with a Focus on Saudi Arabia Subhash Joshi
Vice President - Mobility & Regional Head Middle East, Frost & Sullivan

Vishal Pandey
Director, Glasgow Consulting Group

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22 Jun, 2 pm (GST) Changes in Consumer Attitudes & Purchasing Habits due to COVID-19 Prachi Satoskar
Sr. Business Group Manager - MENAP, GfK Middle East and Africa

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02 Jul, 2 pm (GST) Africa's IAM Markets - Current Situation & Future Potential Marc Zander
Managing Partner & CEO, africon GmbH
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Upcoming Webinars

15 July, 2 pm (GST)
Post-Pandemic: What's Next for the Collision Repair Industry?

Our panellists will discuss:

  • The global collision repair industry and whether there is a crisis within it
  • COVID-19 is an obstacle but can it also present an opportunity?
  • What are the roles of leaders in this industry during this time and how can they lead effectively?
  • A new normal – what would this look like for the collision/repair industry
  • How can bodyshops in the GCC prepare for the future?


  • Robert Snook from International Bodyshop Industry Symposium (IBIS) will moderate this session
  • Michel Malik from BodyShop News International
  • Yousef Abu Alaish from Arabian Automobile Co. Nissan & Infiniti
  • Pierre Ara Keusseyan from Polimar Establishment

28 July, 2 pm (GST)
The EV Future – A Need for New Skills in the Automotive Industry

As the motor industry currently undergoes the greatest technological changes of the past 100 years, the ACES technologies (Autonomous, Connected, Electrified & Shared) are demanding new skill-sets and standards to ensure the safety of both the technicians working on the products and the customers who are using them. With their partners, the Institute of the Motor Industry has developed a set of standards known as Techsafe standards.

Steve Nash and Tom Denton will discuss all of this as well as the existing standards relating to the different forms of EV’s; from mild-hybrids to full plug-in hybrids, and of course full EV’s. Khaled Alwassia will bring the conversation to the Middle East markets and how prepared the markets are in transitioning to the future EV phase. Is the region ready to handle repairs/maintenance for EV cars and what is the status of the talent located in the region?

Past Webinars

19 May, 2 pm (GST)
Impact of COVID-19 on the Global Automotive Aftermarket Industry

Vishal Sanghavi from Aranca discusses the global industry, covering:

  • Impact of COVID-19 on global auto industry
  • Aftermarket impact
  • How are players responding?
  • Possible recovery scenario and implications

01 June, 2 pm (GST)
Impact of COVID-19 on GCC's Automotive Industry with a Focus on Saudi Arabia 

Subhash Joshi from Frost & Sullivan discusses the GCC, covering:

  • Future of GCC economy & economy diversification 
  • The changed economic growth environment - Impact of COVID-19
  • Discussing impact of COVID-19 on global and GCC automotive industry
  • COVID-19 responses in the mobility industry - Respond & recover, opportunities in new normal

Vishal Pandey from Glasgow Consulting Group focuses on Saudi Arabia, covering:

  • Global economy post-pandemic and what it means for Saudi Arabia
  • Impact of COVID-19 on Saudi Arabia's car sales, used cars and components aftermarket
  • China's handling of recovery as lessons for Saudi Arabia

22 June, 2 pm (GST)
Changes in Consumer Attitudes & Purchasing Habits due to COVID-19 - How Does this Affect the Aftermarket?

As the COVID-19 pandemic continues to affect markets all over the world, it is important for brands to keep a pulse on consumers during this outbreak, and anticipate their behavior after the crisis. In the midst of it all, GfK conducted a study to help brands and businesses understand the impact of the pandemic on their consumers, and how to identify opportunities and mitigate risks during the COVID-19 crisis and beyond. 

Prachi Satoskar from GfK Middle East and Africa will:

  • Present findings of consumer habit market survey
  • Link the consumer habits to the aftermarket industry
  • Discuss the effects of the changing consumer habits on the automotive industry

02 July, 2 pm (GST)
Africa's IAM Markets - Current Situation & Future Potential

Marc Zander from africon GmbH will present:

  • The current state of the IAM markets in Africa – How to prepare for the scenario presented after COVID-19?  
  • Reducing the dependency from Asia in the IAM markets – Is Africa the next growth market?
  • Macro trends driving growth in Africa, the last untapped market

Vishal Pandey from Glasgow Consulting Group will moderate this session.

Host & Speakers

Abdelrahman Kurdieh

Messe Frankfurt Middle East

Abdelrahman Kurdieh, Project Manager & Webinar Host
Abdelrahman is the project manager for Automechanika Jeddah + Riyadh, where he oversees the organization of the annual show in the Middle East’s largest market. Abdelrahman also regularly hosts the Network events for Automechanika Dubai and will be doing the same for the new webinars.

Tiqani Management Consultancy

Khaled Alwassia, Trainer
Khaled has been active in the automotive industry since 1983 starting with a BMW Technician apprenticeship in Germany. He established the BMW Training Centre in Saudi Arabia and led multiple team members to win regional, and place in the top three in international Skill Competitions. Khaled established an IMI approved Apprenticeship program in Saudi Arabia for BMW and Jaguar Land Rover technicians. Since 2016, he represents Tiqani in Saudi Arabia and conducts Management and Customer facing training & coaching sessions in the Middle East.

africon GmbH

Marc Zander, Managing Partner & CEO
With more than 20 years of experience with living, working and doing business with Africa in international organisations such as the MAN Group and Wincor Nixdorf, Marc developed a strong understanding for this market. His belief in the continent’s potential, the increasing interest of companies who are hesitant but willing to enter business relations with Africa, as well as his entrepreneurial spirit led him to start africon Ltd., a German based consulting company with sole focus on the African continent.

BodyShop News International

Michel Malik, Group Publisher & CEO
Michel has been involved in the collision repair industry for the last 30 years. He is the CEO of BodyShop News International, the company that produces the global BodyShop News collision repair magazines. Michel is a recognised speaker at various automotive conferences, symposiums and seminars all over the world including IBIS, NACE, Automechanika, AMR and more.

Polimar Establishment

Pierre Ara Keusseyan, Operations Manager
Pierre started his career with Polimar eight years ago where he is now the Operations Manager of the group. As Polimar is diversified on many levels within the collision industry, he has built experience on many fronts within the bodyshop industry which has enabled him to build a great understanding with a diverse perspective; running actual bodyshops, managing a technical trading and training business and even manufacturing and producing consumables for the industry.

GfK Middle East and Africa

Prachi Satoskar, Sr. Business Group Manager - MENAP
Prachi is a market research professional, with an overall experience of 15+ years in various domains of marketing. She has been working with GfK for the past 10+ years, and is responsible for developing the Automotive business in the MENAP Region. She has supported multiple Multinational clients in the Automotive Business to effectively leverage GfK’s data for their Go-To-Market strategies.

International Bodyshop Industry Symposium (IBIS)

Robert Snook, Conference Moderator
A genuine collision industry fan with 35 years of experience including senior management, Director and business owner level roles in corporate and private companies. Today, Robert is a global speaker and conference moderator for IBIS as well as and CEO of MG Cannon, a multi-award winning MSO bodyshop group in the UK and Business Success Global, the collision industry business coaching, training and mentoring business.

The Institute of the Motor Industry (IMI)

Steve Nash, CEO
Steve has worked in the Motor Industry, on both the retail and manufacturer sides, since graduating in 1977. Steve joined BMW UK in 1986 and was a Director of the company from 1997 to 2012, including a period as Group Aftersales Director, looking after the Rover and Land Rover brands as well. Steve was Chairman of the IMI for five years, before becoming President in November 2009. In 2013 he joined the IMI as Chief Executive Officer. In addition to his IMI duties Steve is currently Chairman of the Board of Trustees of the industry charity BEN.

Frost & Sullivan

Subhash Joshi, Vice President - Mobility & Regional Head - Middle East
Subhash is a thought leader, futurist and a strategist with over 15 years of experience in following his passion of contributing to the mobility industry. In his current role, Subhash works on futuristic scenarios and forecasts in understanding how mobility will operate. He works closely with clients to help them understand the impact of these changing scenarios and mega trends on their businesses.

Automotive Technology

Tom Denton, Owner & Author
Tom has worked in the Motor Industry, since joining the REME in 1975. He then ran his own business from 1981 in service and repair, specialising in complex diagnostics. Tom has worked as an automotive lecturer, an academic for the Open University and started an eLearning business in 1998. Tom was eLearning manager at the IMI for three years, before running his consultancy business from 2016. To date he has published over thirty automotive textbooks.
Vishal Pandey Glasgow Consulting Group

Glasgow Consulting Group

Vishal Pandey, Market Growth Advisor & Director
Vishal is a Dubai based Market Entry & Insights advisor who has lived and worked in the UK, India and across the Middle East. Previously as a research lead with Deloitte Consulting’s Dubai offices, he was part of a team responsible for strategy and operations assignments across the Middle East and North Africa region. Vishal has been involved in over 750 research + market entry engagements mostly across MENA and South Asia region in his career spanning 18 years across a diverse set of industries. He is a leading MENA focused Market Entry & Go-To-Market Strategy Specialist.


Vishal Sanghavi, Senior Manager – Business Research & Advisory
Vishal leads the automotive practice at Aranca. A thought leader with over 13 years of consulting experience in the automotive industry, he is a passionate mobility futurist. Vishal’s team at Aranca are constantly monitoring the impact of COVID-19 on the auto industry globally and guiding industry leaders with actionable intel to navigate through this unprecedent crisis.

Arabian Automobile Co. Nissan & Infiniti

Yousef Abu Alaish, General Manager - Aftersales
Yousef has 18 years of solid experience in the automotive aftersales business in UAE. In his current role, he is responsible for Dubai and the northern emirates territory; managing 11 branches, 1000 employees and 1000 customers per day.