Take advantage of training sessions that cover a variety of topics, from assessment and standardisation to improving workshop efficiency and more. Topics from 2019 are outlined below.
Tuesday, 11th June 2019
Standardised approach to assessment Mr. Khaled Alwassia - Partner & Consultant, Tiqani
Review a number of assessment experiences made during the Jaguar Land Rover IMI approved Technician Apprenticeship program run in Saudi Arabia
The Institute of the Motors Industry: framework flexibility, credibility, training and practical support in the Middle East
How Internal Quality Assurances provide credibility with manufacturers, government agencies and dealers
The benefits of an independent 3rd party quality assurance provider
Advanced Driver Assistance Systems (ADAS) – From technology to repair Mr. Pete Bradley - Head of Technical Service & International Training, HELLA GUTMANN Solutions GmbH
ADAS – a rapidly emerging and changing technology, but what is it and how does it affect the daily work of automotive workshops?
Why are these technologies being used, where is it all going and what does the future hold for this technology?
When it goes wrong - what information, tools and components are needed to effect a successful repair, in an independent workshop, and get the vehicle back on the road?
The process for calibration of cameras and radars, how to avoid the pitfalls and get it right first time, every time.
Accident and Repairs in the Electric Age - What are the emerging profiles of accidents and repair in this new electric age? Mr. Graham Threlfall - Global Key Account Manager, AkzoNobel
How the electric car is fundamentally different, the implications on repair and maintenance, and how the customer may interact with repairers and brands
The new profiles of accidents and how electric cars align with safety systems, the emerging dangers of bad repairs, and future opportunities for aftermarket suppliers and bodyshops
Electric Vehicle Awareness Mr. Rudy George Shukri – Founder & CEO, Tiqani
Why and how alternative solutions such as Electric Vehicles are gaining traction in the region
The different types of Electric Vehicles and their operation
The safety and precautions, accident awareness, training and standards as well as what the anticipated future holds for this sector
Wednesday, 12th June 2019
Benefits of training staff to a recognised standard Mr. Khaled Alwassia - Partner & Consultant, Tiqani
How political, social and economic pressures have stipulated the need to create and develop local automotive experts
The influence of International Standards on the required recruiting & development programs
Competency testing by The Institute of the Motors Industry and its application in the automotive field
The advantages of international standards in light of recruitment cost, onboarding, and the timeline by which a new team member is fully productive considering local and international recruitment
Weighing the quality of graduates versus the quantity of graduates needed to comply with localisation
Fix it right, I might come back, treat me right, I will come back Mr. Rudy George Shukri – Founder & CEO, Tiqani
Having the best tools and equipment or offering your customers discounts – are these merely short-term solutions? How to sustain your business in the current economic conditions
Expert experiences in customer retention and the influencing factors
Building a lean solid process around the customer experience
Leading its implementation through coaching, measuring, and adapting of a continuous improvement model
More about the speakers
Graham Threlfall
Global Key Account Manager, AkzoNobel
An experienced automotive industry professional with over 30 years of experience gained within the global automotive sector with specialism in after-sales, body repair and motor insurance claims sectors. With extensive experience of the automotive industry gained working with a number of leading vehicle manufacturers, body repair groups and networks, motor insurance companies and automotive standards bodies.
Khaled Alwassia
Partner & Consultant, Tiqani
Worked with leading German, Asian and American distributors representing BMW, MINI, Porsche, Audi, Aston Martin, MAN, FORD, Jaguar, Land Rover, Hyundai, KIA, Renault, SsangYong, Geely, Volvo, Mazda and Nissan in a variety of operational and training leadership capacities. Led technicians and customer-facing team members to win regional competitions and place in the top 15 at manufacturer world finals.
Pete Bradley
Head of Technical Service & International Training, HELLA GUTMANN Solutions GmbH
For more than 13 years with the HELLA Aftermarket division, Pete was responsible for the conception and implementation of International technical service and training for all target groups in the core competence areas of Electronic, Electric, Lighting, Thermal Management and Workshop Equipment. Representing the interests of the Independent Aftermarket as an expert member of automotive related ISO, CEN and DIN Standardisation working groups and EU automotive and garage equipment associations
Rudy G. Shukri
Founder & CEO, Tiqani
Rudy has worked with many manufacturers including but not limited to General Motors, Land Rover, Jaguar, Porsche, Lexus, Volvo, Honda and Opel, in more than 25 countries around the Middle East, Africa, and the Indian subcontinent regions. A regional consultant, developing and customizing programs, evaluating, and delivering training programs to automotive manufacturers and local importers, as well as certifying automotive trainers and professionals.
In collaboration with
HELLA GUTMANN Solutions
Since 2001 they have conducted 2,921 training sessions and 2,240 professional lectures. As a partner of independent workshops and wholesalers, their training program comprises the full competence of the Hella Aftermarket.
Our Official Training Partner brings a fresh and innovative approach to talent development. From talent assessment to executive coaching, and through certified training programs, Tiqani guarantees the increase of the businesses' return on training investment.
