CPD Certification with IMI at Automechanika Dubai
14 – 16 December 2021 United Arab Emirates enquire now

Training for Garage Professionals

Take advantage of training sessions that cover a variety of topics, from assessment and standardisation to improving workshop efficiency and more. Topics from 2019 are outlined below.

Tuesday, 11th June 2019

Standardised approach to assessment
Mr. Khaled Alwassia - Partner & Consultant, Tiqani

  • Review a number of assessment experiences made during the Jaguar Land Rover IMI approved Technician Apprenticeship program run in Saudi Arabia
  • The Institute of the Motors Industry: framework flexibility, credibility, training and practical support in the Middle East
  • How Internal Quality Assurances provide credibility with manufacturers, government agencies and dealers
  • The benefits of an independent 3rd party quality assurance provider

Advanced Driver Assistance Systems (ADAS) – From technology to repair
Mr. Pete Bradley - Head of Technical Service & International Training, HELLA GUTMANN Solutions GmbH

  • ADAS – a rapidly emerging and changing technology, but what is it and how does it affect the daily work of automotive workshops?
  • Why are these technologies being used, where is it all going and what does the future hold for this technology?
  •  When it goes wrong - what information, tools and components are needed to effect a successful repair, in an independent workshop, and get the vehicle back on the road?
  • The process for calibration of cameras and radars, how to avoid the pitfalls and get it right first time, every time.

Accident and Repairs in the Electric Age - What are the emerging profiles of accidents and repair in this new electric age?
Mr. Graham Threlfall - Global Key Account Manager, AkzoNobel

  • How the electric car is fundamentally different, the implications on repair and maintenance, and how the customer may interact with repairers and brands
  • The new profiles of accidents and how electric cars align with safety systems, the emerging dangers of bad repairs, and future opportunities for aftermarket suppliers and bodyshops

Electric Vehicle Awareness
Mr. Rudy George Shukri – Founder & CEO, Tiqani

  • Why and how alternative solutions such as Electric Vehicles are gaining traction in the region
  • The different types of Electric Vehicles and their operation
  • The safety and precautions, accident awareness, training and standards as well as what the anticipated future holds for this sector

Wednesday, 12th June 2019

Benefits of training staff to a recognised standard
Mr. Khaled Alwassia -  Partner & Consultant, Tiqani

  • How political, social and economic pressures have stipulated the need to create and develop local automotive experts
  • The influence of International Standards on the required recruiting & development programs
  • Competency testing by The Institute of the Motors Industry and its application in the automotive field
  • The advantages of international standards in light of recruitment cost, onboarding, and the timeline by which a new team member is fully productive considering local and international recruitment
  • Weighing the quality of graduates versus the quantity of graduates needed to comply with localisation

Fix it right, I might come back, treat me right, I will come back
Mr. Rudy George Shukri – Founder & CEO, Tiqani

  • Having the best tools and equipment or offering your customers discounts – are these merely short-term solutions? How to sustain your business in the current economic conditions
  • Expert experiences in customer retention and the influencing factors
  • Building a lean solid process around the customer experience
  • Leading its implementation through coaching, measuring, and adapting of a continuous improvement model

More about the speakers

Graham Threlfall - AMDU19 speaker

Graham Threlfall

Global Key Account Manager, AkzoNobel
An experienced automotive industry professional with over 30 years of experience gained within the global automotive sector with specialism in after-sales, body repair and motor insurance claims sectors. With extensive experience of the automotive industry gained working with a number of leading vehicle manufacturers, body repair groups and networks, motor insurance companies and automotive standards bodies.
Khaled Alwassia - AMDU19 speaker

Khaled Alwassia

Partner & Consultant, Tiqani
Worked with leading German, Asian and American distributors representing BMW, MINI, Porsche, Audi, Aston Martin, MAN, FORD, Jaguar, Land Rover, Hyundai, KIA, Renault, SsangYong, Geely, Volvo, Mazda and Nissan in a variety of operational and training leadership capacities. Led technicians and customer-facing team members to win regional competitions and place in the top 15 at manufacturer world finals.
Pete Bradley - AMDU19 speaker

Pete Bradley

Head of Technical Service & International Training, HELLA GUTMANN Solutions GmbH
For more than 13 years with the HELLA Aftermarket division, Pete was responsible for the conception and implementation of International technical service and training for all target groups in the core competence areas of Electronic, Electric, Lighting, Thermal Management and Workshop Equipment. Representing the interests of the Independent Aftermarket as an expert member of automotive related ISO, CEN and DIN Standardisation working groups and EU automotive and garage equipment associations
Rudy G. Shukri - AMDU2019 speaker

Rudy G. Shukri

Founder & CEO, Tiqani
Rudy has worked with many manufacturers including but not limited to General Motors, Land Rover, Jaguar, Porsche, Lexus, Volvo, Honda and Opel, in more than 25 countries around the Middle East, Africa, and the Indian subcontinent regions. A regional consultant, developing and customizing programs, evaluating, and delivering training programs to automotive manufacturers and local importers, as well as certifying automotive trainers and professionals.

In collaboration with

Hella Gutmann Solutions2


Since 2001 they have conducted 2,921 training sessions and 2,240 professional lectures. As a partner of independent workshops and wholesalers, their training program comprises the full competence of the Hella Aftermarket.

Tiqani - Training Pic Collage -3


Our Official Training Partner brings a fresh and innovative approach to talent development. From talent assessment to executive coaching, and through certified training programs, Tiqani guarantees the increase of the businesses' return on training investment.

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